GDPR Compliance

Last updated: July 2026

1. Overview

Tourays Global Logistics ("TGL", "we", "us", or "our") is committed to complying with the General Data Protection Regulation (GDPR) (EU) 2016/679. This page explains your rights under the GDPR and how we process your personal data.

2. Legal Basis for Processing

We process personal data under the following legal bases:

  • Consent: When you provide consent, such as subscribing to our newsletter.
  • Contractual necessity: When processing is necessary to provide our logistics services under a contract with you.
  • Legal obligation: When processing is required to comply with customs, tax, or transport regulations.
  • Legitimate interests: When processing is necessary for our legitimate business operations, such as improving our services.

3. Your Rights Under GDPR

As a data subject under the GDPR, you have the following rights:

  • Right of access: You can request a copy of the personal data we hold about you.
  • Right to rectification: You can request correction of inaccurate or incomplete data.
  • Right to erasure: You can request deletion of your personal data ("right to be forgotten").
  • Right to restrict processing: You can request that we limit the processing of your data.
  • Right to data portability: You can receive your data in a structured, machine-readable format.
  • Right to object: You can object to the processing of your personal data.
  • Right to withdraw consent: You can withdraw consent at any time for processing based on consent.

4. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, and reporting requirements. Shipping and customs documentation may be retained for longer periods as required by law.

5. Data Transfers

As an international logistics company, we may transfer personal data to countries outside the European Economic Area (EEA) for the purpose of coordinating shipments. We ensure such transfers comply with GDPR requirements, including the use of standard contractual clauses where applicable.

6. Data Protection Officer

For GDPR-related inquiries or to exercise your rights, please contact us through our contact page. We will respond to your request within 30 days as required by the GDPR.

7. Supervisory Authority

If you believe we have not handled your personal data in accordance with the GDPR, you have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction.